In my experience, everyone who has worked on a software development project with multiple stakeholders has encountered the difficulties of communication. Developing a software based on a business plan, and taking into account legal, social and other non-technical requirements needs close collaboration between stakeholders with a different background (Economists, developers, legal consultants, …), and that’s not an easy job.

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Communication issues in platform development

Let me show this with an example: You want to create a new digital platform to connect travellers with certain activities, guides, accommodations, vehicles and/or a driver. …

Thomas Derave

digital platform researcher at the University of Ghent

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